Frequently Asked Questions
As long as you have written permission from the author of the text, we are happy to use any text you would like for the English or Hebrew portion of your naming certificate. You will be responsible for providing the text in a format that we can copy and paste (Google docs is our fave, but word docs also work great). If you'd like to use text from a website or book that isn't available in a copy-and-paste format, there will be an additional fee to have one of our translators type it up for you.
Absolutely! Be sure to check with your Rabbi or Officiant first to make sure they don't have any specific requirements. We also recommend sending your English text to your Rabbi for final approval before sending it to us for translation. There is an $85 fee for custom translations.
If you would like to work with your own translator and to send us the finalized Hebrew text, you are welcome to do that at no additional charge.
You are more than welcome to make any small changes you like to the English text at no additional charge. If you would like to make changes to the Hebrew text, our translators charge an additional fee. The fee will typically be between $10-$30 depending on the number and type of changes. We can provide you with an exact quote upon request.
We try to make our naming certificates as customizable as possible so that each couple has something unique. Here's a list of which things you can customize free of charge:
- Select the text from among our options or write your own
- Have your names added to the design of the certificate
- Have the birth date added to the design of the certificate
- Select the fonts for the headlines, Hebrew and English texts
- Pick the number of signature lines
- Decide on whether the signature lines should have labels and what those labels should be
- Pick the color of the text
- In some designs, you also get to pick the color of the main design element
In each of our designs, you can also request additional changes (such as adding more elements or changing the composition). These design changes start at $50, and we ask that you contact us for a specific quote.
A custom naming certificate is a big investment, and something you will have with you for the rest of your life. If you would like to see a sample of a naming certificate in person before purchasing it full-size, you can order one through this website. If you order a sample, you will get a $15 credit towards the future purchase of a full-size naming certificate.
If you've purchased a fine art paper naming certificate, we recommend that you use a uni-ball GEL pen, as these are least likely to scratch the surface of the artwork. These pens are available in a wide variety of colors, and the metallic and white colors work wonderfully on the certificates with dark backgrounds. Make sure to have an extra piece of paper with you for the signing ceremony, so that each person can practice their signature before signing on the real thing!
If you've ordered a certificate on stretched canvas, we recommend the Uni-Ball Signo pen series. The ink flows a bit more freely in this pen, so be careful to let it dry before touching your signature.
Click here for more detailed information about and links to purchase our favorite pens!
There are a couple of things to be aware of when caring for your naming certificate. Your certificate is printed on 100% acid-free archival fine art paper or archival-quality stretched canvas using the giclee printing process. Because of this, if your naming certificate is taken care of properly, it will last a lifetime and beyond.
Framing - We highly recommend that you frame your fine art paper Hebrew naming certificate using UV glass and that you hang it out of direct sunlight. For stretched canvas certificates, framing it is not necessary, though we still recommend that it not hang in direct sunlight. Here's some more information on framing.
Humidity - If you have your Hebrew naming certificate professionally framed, it should be safe from standard amounts of humidity. Be sure to store it in a dry place before it is framed. Also, during the signing ceremony, make sure that no one touches it with damp hands as this can smudge the ink.
For one of our standard designs, please allow a minimum of 3 weeks to receive your custom Hebrew naming certificate or baby art. The exact timing will depend on how long it takes for you to approve the proof, so the more time you give yourself, the better. If you're working with artist Adriana Saipe on a custom design, please allow a minimum of 6-8 weeks.
Rush service is available for an additional fee, which will depend on your 'deliver by' date. You can enter your 'deliver by' date on any of the product pages to see what the rush fee will be. If you need a naming certificate delivered in under 10 days, we will do our very best to accommodate you. Please give us a call before you purchase so that we can go over any details with you about your rush order.
If you find that you need to make a change at the last minute to the text or design of your Hebrew naming certificate, we will do our very best to accommodate you free of charge. However, if your artwork has already been given final approval and has already been printed and/or shipped, we will send you a bill for the additional charges (typically no more than $30).
We have never had a client cancel or request a refund on a naming certificate, but we do have a policy in case the situation ever arises. You will receive a partial refund if you need to cancel your custom naming certificate, depending on where we are in the process when you decide to cancel:
- If we have not begun any work on your certificate, you will receive all but $10 (to cover bank fees)
- If we have already translated your text, you will receive all but $15 for a standard text.
- If we have already put together the proof of your certificate, you will receive all but $50.
- Once you receive your finished certificate, we cannot provide you with a refund. However, we are more than happy to work with you to make changes and re-ship if there is something you are not happy with.
All artwork is shipped fully-insured against damage. If your Hebrew naming certificate arrives damaged, please be sure to take pictures of the packaging and the damaged artwork so that we can file the insurance claim. If your artwork arrives damaged, we will immediately ship a replacement free of charge.
If your Hebrew naming certificate is damaged after arriving at your home, we can re-print and re-ship for $30.